How Opus IVS diagnosed and solved a Audi Q5 engine power loss fault

Gerard at Autotechniek Cappon saw the value of the IVS 360 support service with a little help from Ben, one of our master technicians.

Customer Complaint

The customer reported engine power loss, most noticeable during acceleration and high-load driving conditions

Fault Codes Retrieved

  • P0402 – EGR Flow Excessive Detected
  • Boost sensor–related faults (intermittent)

Initial Technical Assessment

Communication between Gerard and Ben highlighted several possible causes for the symptoms reported:

Boost Sensor / MAP Sensor Accuracy

  • With ignition on → sensor should read approx. 1 bar (atmospheric pressure).
  • With engine running → actual vs. specified boost should be within ~50 mbar.
  • Known issues on this model:
    • Weak/loose pins in the boost sensor connector
    • Wiring degradation causing incorrect readings

Incorrect boost readings can contribute to power loss and can also falsely trigger EGR-related diagnostic faults.

EGR System Overview (Audi 2.0 TDI)

This engine variant typically uses two EGR systems:

Low-Pressure EGR System

  • Located at the rear of the engine, with an EGR tube running from behind the turbo.
  • Includes a round EGR cooler that returns exhaust gases to the DPF.
  • These coolers are known to become heavily carbon-contaminated, causing:
    • Restricted exhaust flow
    • Incorrect EGR measurement
    • Faults such as P2002 (DPF efficiency), though P0402 can also occur, depending on flow characteristics

High-Pressure EGR System

  • Located at the front of the engine, behind the throttle valve and bolted to the cylinder head.
  • Generally reliable with very few field failures.
  • Occasionally, carbon accumulation may cause partial sticking, but it is usually easy to clean.

Charge Cooler (Intercooler Integrated Into Inlet Manifold)

A common failure point on this engine family:

  • Charge coolers can become blocked internally due to:
    • Soot/oil condensation
    • Internal baffle collapse or expansion
  • Consequences:
    • Airflow restriction leading to boost deviation
    • EGR flow measurement errors
    • Reduced performance and P0402-related faults

Diagnostic Methods Recommended

  • Remove throttle valve to visually inspect charge cooler internals.
  • Insert a camera through the upper temperature sensor port for internal inspection.
  • Measure pressure drop across the cooler:
    • Normal pressure drop ≈ 0.25 bar
    • Higher values indicate restriction.

Both the boost and EGR faults can be related if excessive intake restriction is present.

Technician Actions Taken

Gerard carried out the recommended checks:

Camera Inspection

Using the EGR gas cooler’s temperature sensor port, an internal camera inspection revealed:

  • Severe carbon contamination
  • Heavy internal buildup restricting exhaust gas flow

Root Cause Identified

The primary cause of the power loss and P0402 fault was diagnosed as a blocked low-pressure EGR gas cooler.

This restriction created:

  • Incorrect EGR flow readings
  • Possible boost deviations due to airflow disruption
  • Resulting drivability complaints

Corrective Action

  • Replace the EGR gas cooler
  • Retest engine performance and boost sensor values after installation
  • Clear DTCs and perform an EGR adaptation/learning procedure if required

Acknowledgment

Gerard expressed appreciation for the technical guidance provided:

“Most of all, Ben, I want to sincerely thank you for the technical advice you sent to me; it’s invaluable.
You’re a master technician – well done.”